Frequently Asked Questions
Everything you need to know about upgrading your home with Appliance World Online.
What are your delivery options for large appliances?
We offer standard curbside delivery, as well as premium white-glove service which includes room-of-choice placement, unboxing, and removal of packaging materials.
Do you offer installation services for new purchases?
Yes, professional installation can be added to your order for most major appliances including dishwashers, washing machines, and ranges. This service is performed by our certified technicians.
What is your return policy for home appliances?
Items can be returned within 30 days of delivery provided they are in new, unused condition and original packaging. Please note that installed or used appliances are subject to a restocking fee.
Are your products covered by a manufacturer's warranty?
Absolutely. Every appliance we sell is brand new and carries the full manufacturer's warranty. We also offer extended protection plans for additional peace of mind.
Can you haul away my old appliance?
Yes, we offer a haul-away and recycling service for your old units. You can select this option at checkout for a small environmental handling fee.
How can I track the status of my delivery?
Once your order is processed, you will receive a tracking link via email. Our delivery team will also call or text you with a 4-hour window on the day of delivery.